A Facebook Messenger Bot is a new chatbot that integrates directly into the Facebook Messenger system and allows for instant interaction with the buyers as it may pertain to the products, returns, FAQs, etc. Chatbots assist in automating the entire process of multiple customer support requests and acts on a virtual chatting system, including Facebook Messenger.
Different types of Messenger Bot exist on the market, so you can choose the one that suits your needs. Some of the different types of bot include one-on-one chatbot, collaborative chatbot, the group chatbot, and the mobile bot. If you need a chatbot to improve your overall sales performance, you may wish to consider the collaborative chatbot. This chatbot allows the users to enter their contact information, search for the product or service that they need, and ask for help on the product/service. The bot even provides a virtual assistance desk for those who are having difficulty with their queries or are in need of assistance in using the product/service.
The one on one Facebook Chatbot allows the users to interact with the chatbot on a one-on-one basis. In this way, you can easily interact with the chatbot in order to answer any queries that you may have about the product/service that you are offering. As you engage in conversation with the chatbot, it will keep you updated on the products that you have in stock, what the shipping dates are, what the expected return policies are, and how much the shipping is going to cost.
The collaborative chatbots allow users to interact with other members of the company in order to improve their interaction with the company, as well as enhancing the level of interactive messaging. It allows the users to participate in the company's discussions on a group basis, with the ability to add their comments on topics that are related to the company. You can add comments on the company news, upcoming events, product upgrades, and more. This can be accomplished by allowing the chatbot to provide replies to the questions that you may ask the group and allowing the group to respond back to the chatbot with a yes/no response. Once the group has formed a consensus on an issue, the chatbot will send a reply to the chat forum so that the users can discuss the issue further and decide whether or not they have a problem with the problem, and offer solutions for it.
For those that do not want the chatbot to interact directly with customers, the mobile chatbot can be used. These chatbots allow the users to chat with other members of the company through text, send messages, create virtual groups, and more.
The mobile chatbot allows for instant messaging in two ways, the chatbot itself and through a mobile application. The mobile chatbot can communicate directly with the customer by sending a message to the customer through the mobile chat application. If a user doesn't have access to their cell phone, the chatbot will send a message through the Messenger Chat app. The mobile chatbot also provides you with a virtual aid desk, giving the users answers to their questions through the chat app. When a user logs in through the chat app and uses the mobile chat app, the bot will be able to connect them to the real live customer service staff.
These types of chatbots can be quite useful to help enhance your customer support efforts and improve overall productivity with the company and the products and services offered by the company. This type of chatbot allows the users to get in touch with you from all over the globe in a very short amount of time.